Thank you so much for your help. The message 'Low Memory' was on my Printer/Fax when I was trying to Fax something, it would not send, and the Fax machine would ring and ring but would not print an incoming Fax. I have been with this Co. for almost 3 yrs and this printer was here before that and there was no book to check out what was wrong. The DriverCure, fixed that problem for me and I was able to send and receive Faxes right away.
I saved money to fix my Fax problem by buying DriverCure, as a local Technician "in house" call would have cost me over $100.00 and no garantee he would find the problem, and I may have had to buy a new Printer/Fax/Scanner for $300-$500.
Looking forward to dealing with you in the future, if problems arise.
Yours truly,
Lori Carleton
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I can honestly say that your service by far outstrips many software companies who purport to offer support when in fact you are just directed around the websites in a circular fashion.
I have been so impressed with the immediacy of responses to my calls for help and the clear and logical way the information was portrayed. There was no 'talking down' to me or making me feel like an idiot because I couldn't get the software to register.
If I may share something with you it may help to underpin the validity of my comments:
In the mid-eighties I was Customer Support Manager to a company that sold systems worldwide to interface between typesetting front-ends and computerised back-ends. My support department built up an extremely good reputation worldwide and were always at the brunt end of customers' tempers. As we mainly sold to the print industry we often found that when a newspaper was approaching a print deadline and they hit problems our software wasn't overcoming - steam almost came out of the telephone when they phoned in. But our staff never lost their cool and relentlessly talked irate customers through to a solution. The strain was enormous as the industry was in its infancy.
Needless to say that I therefore appreciate and recognise really good customer support when I experience it. As I said in my previous communication - you by far supercedes any other software support service in the industry - you are 5 star in my opinion!
Many thanks,
Barbara Jones
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I have had Paretologic DriverCure for 3 months now. I can't tell you how wonderful your product is. You have made my computer run like a new one. It is so easy to keep everything up to date! I hope your company continues to thrive, and more people have the opportunity to try you product!!!The quality of your customer service is unmatched by any! I know i plan to keep it as long as i am able to work the keys! Thank you so much for making my life with my computer stress free!!!!!
Thank you again,
Russell & Ronda Jobe, Oklahoma
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Paretologic may be interested to know that I value their software highly and that I am impressed with its results so much that, as I got a few more license keys thrown in for some other programs of your catalogue when I renewed my license for RegCure, I just yesterday downloaded and installed DriverCure and I am happy with its performance so far.
Thank you again for all your time and help.
Cordially,
Paul van Kesteren
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Dear Customer Service. I have had Paretologic DriverCure for 3 months now. I can't tell you how wonderful your product is. You have made my computer run like a new one. It is so easy to keep everything up to date! I hope your company continues to thrive, and more people have the opportunity to try you product!!! The quality of your customer service is unmatched by any! I know I plan to keep it as long as I am able to work the keys! Thank you so much for making my life with my computer stress free!!!!!
Thank you again,
Ronda Jobe
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DriverCure is an excellent product and you guys are always so very quick to assist. Your support is fantastic!
Keep up the good work and feel free to pass my comments up the line.
Best regards,
Doug Wheeler
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Just wanted to thank all of you for your fabulous programs that I have been using for over a year and a half.
RegCure, XsoftSpy SE, Privacy Controls, and DriverCure.
They sure keep my Dell XPS (PC) running very smoothly and fast, and absolutley no problems whatsoever........
Again.... Many Thanks.
Regards,
Wayne Kelly
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I have both DriverCure and RegCure installed on my computer which are excellent products and only surpassed by your customer service. RegCure seems to have re-registered OK.
Thanks again.
Sincerely,
Rob Scott
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I have also installed the Driver Cure Programme and I am most impressed with it. Previously I have been using another well known Driver programme (which I will keep nameless!) and it knocks spots off it.
Thank you again and best wishes.
Michael Jukes
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I wanted to thank you for your excellent products. I have been using your softwares for the last few weeks and I am very impressed by the results!
I will not hesitate to recommend your softwares to anybody having problems with his computer. It really changed the speed and the efficiency of my 4-year old computer.
Have a nice day,
A happy customer
Maud Pouliot
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It Worked. My wife and I are elated that we can finally upgrade our computers drivers. We want to Thank you and your team fo a great effort to help us. Your efforts reflect well on your company. You stand out among many because of your effort to help your customers.
Many Thanks,
Michael and Marcy Rampani
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Thank you so much for your assistance.
I am pleased to report that everything is now resolved.
Furthermore, Drivercure has transformed my PCs' performance.
Best regards,
Colin Crawford
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I would just like to compliment your organization. I have used Privacy for several years and it is great, always work, works correctly, and never screws up my system. I purchased Reg Cure after having numerous bad experiences with other similar products. It does what it says, it does it very well, and it also does not screw up my computer. With the great quality I am experiencing, I recently purchased Driver cure, and it too works flawlessly, not like so many others I have tried. I plan to check with Pareto everytime before I look at other products. Thanks for the fantastic products, I've never found such usable products anywhere in my 20 years on the internet.
Keep up the great work.
James Mustian
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Congratulations on a brilliant product that fulfils a serious need and does it with style. I was thinking of getting a new PC as my current one was taking anything up to an hour to stabilise itself. DriverCure has reduced that stabilisation time to three or four minutes and let me highlight other issues that I expect to reduce it further when solved.
I have been using RegCure for a while and have been very impressed by it – but DriverCure is something else entirely. It does take a little nerve and patience, particularly when an install that needs a restart kicks off others during the shutdown process, but it has stressed to me the importance of keeping drivers up to date.
I'm sure there have been other products that help do this, but the ease of use of this software takes some beating, especially for the person who has some knowledge but is a "non-geek" in technical matters.
It would be useful if the drivers could be categorised into those that can be installed in sequence and those which need a restart – or if there was perhaps a tutorial available on how to work this out for yourself. Some of the components I upgraded, particularly the video drivers, were a little scary, but my experience with RegCure told me that this software was about as safe as I was likely to get. A few deep breaths before starting – and safe it has proved to be. Even the wife has stopped pointing out how much slower the machine is compared with her (networked) one at work.
You seem to have a knack of demystifiying the nastier parts of Windows, and my experience suggests this was long overdue. I hope the release party was a good one – you guys deserve it!
Mike Diggins
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Thank you for the information. By the end of my search for remedies, I ended up finding that my Windows Defender handled any problems on my computer as well.
I will definitly recommend your product to others because of your prompt assistance and because it appears to be the best thing available! I will also consider purchasing it in the future if my system runs into further difficulties.
I really appreciate your quick response and now have a better understanding of the free thing.
Thank you,
Laura Nadeau
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Dear support team, Thank you for responding so quickly! I did as instructed and my ParetoLogic is up and running! I think this product is great,but even better is the people who work at this company! Thank you for all of your help! It is so great to have a service that really cares about their customers.
Russell & Ronda Jobe
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Thank you very much for your prompt & excellent assistance. Having seeked help once before and receiving equally superior customer service, it is clear that customer satisfaction is an integral part of Pareto Logic's corporate culture and mission statement.
There are far too many companies that could learn a thing or two from your organization. As for me, you can count on a loyal long-term customer that will make it a point to spread the word.
Massimo Poggio
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Thank you works just like a bought one have placed keys on notepad and saved them to external drive now both my hubby and I have it installed save both our sanity's looking for upgrading drives etc. I love the program it's been fantastic let it strut it stuff every Friday and install any up grades there are to do and run the other one straight after. Saves me alot of time effort and work searching for drives. Thanks for you time and the quick response in resolving my little dilemma. Hope you have a great New years full of happiness love prosperity and joy.
Sylvia Hoare
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